[DEMO] Customer Support Specialist - SaaS

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WorldwideFull TimeFully Remote$25,000 - $40,000 / Yearly1d ago

About the role

[DEMO] We are looking for a friendly and empathetic Customer Support Specialist to help our users get the most out of our platform. You will handle support tickets, write help articles, and escalate technical issues.

Requirements

2+ years in customer support (preferably SaaS)
Excellent written English
Experience with Zendesk or similar tools
Available during US business hours (flexible)

Skills

Zendesk
Intercom
Written Communication
Problem Solving

Benefits

Health allowance
PTO
Remote work stipend